Privacy Policy
Effective November 4, 2026
This Privacy Policy explains how Carlos Closes LLC, doing business publicly as Project Close ("Project Close," "we," "us," or "our"), collects, uses, and protects information in connection with our online education, sales-training, mentorship, coaching, and support services.
Information we collect
We may collect information you provide directly, including your name, email address, telephone number, inquiry details, appointment information, and communications with us. We may also collect ordinary technical information needed to operate and secure our website, such as browser type, device information, and usage data.
How we use information
- Respond to inquiries and provide requested program information.
- Schedule and confirm consultations, coaching sessions, and appointments.
- Provide educational services, onboarding, customer support, and service updates.
- Send marketing communications only where the recipient has provided the appropriate consent.
- Maintain security, prevent misuse, and comply with legal obligations.
SMS and mobile information
Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes. Information sharing with subcontractors in support services, such as customer service or messaging delivery, is permitted. All other use-case categories exclude text-messaging originator opt-in data and consent; this information will not be shared with any third parties.
Service providers and disclosures
We may use service providers that process information only to support functions such as website hosting, communications, scheduling, customer support, security, and legal compliance. We may disclose information when required by law, to protect rights and safety, or as part of a business transaction subject to appropriate protections. We do not sell mobile opt-in data or consent.
Data choices
You may ask to access, correct, or delete information you provided, subject to applicable legal and operational requirements. You may unsubscribe from email marketing through the instructions in the message. For SMS, reply STOP to opt out or HELP for help.
Data security and retention
We use reasonable administrative, technical, and organizational safeguards. No system is completely secure. We retain information only as long as reasonably necessary for the purposes described above, including legal, security, and recordkeeping needs.
Children
Our services are intended for adults and are not directed to children under 13. We do not knowingly collect personal information from children under 13.
Updates
We may update this policy as our practices or legal requirements change. The effective date above identifies the current version.
Contact us
Carlos Closes LLC / Project Close
8800 Lombard Place, San Diego, CA 92122
carlosvargas133@gmail.com
(619) 367-4861